Do you check for customer references?

Cleaning Exeter | Devon. We provide the very best carpet cleaning, upholstery cleaning and office cleaning services in Devon and the South West.

Do you check for customer references for carpet cleaning?

The NCCA (National Carpet Cleaners Association) members are trained by the NCCA to clean the Nations Carpets and upholstery.

When you see realms of references that appear unbelievable they probably are just that!  Our advice is to -ALWAYS ASK TO SEE GENUINE REFERENCES - At least three well written 'original' references from genuine customers.  It may well be the same company but everyone cannot be wrong.  A well constructed letter from real genuine customers means so much.

1. The customer has taken the time to write the reference because they felt they received a good (or bad) service.
2. The customer may have been asked to write a reference for the business to show to their new clients.

Unless you specify that you need a written reference after each and every job for every carpet cleaned, or every bit of cleaning that you have done, it is highly unlikely that you will have references flooding in daily!  Let's face it, most people are very very busy and do not have much time; so a few references here and there are more likely to be expected.
I personally am always wary of any company that produces far too many references on their website.
Good luck finding the best carpet cleaning company or any company you require with this top tip!