Carpet cleaning Devon, About Martin Smith, Martins Cleaning Services, Exeter-Devon-Somerset

Thursday 28 January 2010

'Great' customer comments brighten our day!

Commercial client has made our cleaner so happy -
(Contracted in Exeter for this 'office cleaning service')

On a visit to see a staff member yesterday, I was so happy to see 'Robert' smiling and happy.  I just couldn't resist asking him why he was smiling and looked so happy.  I was delighted to hear him say that 'Alison' had commented on his cleaning work so positively.  It really made his day. The building actually looks 'superb' even if I say so myself.

Client comments really do matter, they really motivate cleaning staff who do such a brilliant job.

If you would like a FREE no obligation quotation for your office cleaning, please do not hesitate to contact us.  We provide daily cleaning, evening cleaning and daytime daily cleaning services for all clients.

Be prepared to see the best cleaning ever in your commercial building making it a pleasure to work there and to invite clients and visitors.

Thursday 21 January 2010

Domestic carpet cleaning

CARPET CLEANING TIPS -

Always call an expert
(such as Martins Cleaning Services, Exeter, Devon) 
for professional cleaning.


Do not risk
invalidating your home insurance
use only an experienced cleaning company
avoid cleaning your carpets yourself


Make sure that whoever cleans
your carpets also has experience with
stain removal procedures (stain removers)


House cleaning -
make sure that cleaning companies
are CRB checked first and carry identification
you then know who is in your home


Domestic carpet cleaning
can transform the appearance of your home
providing the carpet cleaners follow the
correct procedure for your carpet type


No carpet is the same as no two families are the same!
Your carpet is as individual as you are

Why we provide you with a free no obligation quotation: As a consumer we would expect nothing less than our customers to insist that we provide a clear written price for the work described, (known as a quotation). It differs from an estimate which is a rough price and not binding. Our cleaning quotation is based on a detailed job specification including any special conditions and indemnities. We believe that this is in conjunction with our reputation for reliability and excellent workmanship.


Domestic carpet cleaning, meet the team and see our complete cleaning services


Wednesday 20 January 2010

Why cleaning does matter!

Why cleaning does matter?
Commercially have you ever stopped and thought what makes a client come to me? Yes you may have wonderful staff, a great personality and a business to die for but have you looked around you and thought where can I make a difference?

You have just come to the right place at the right time -
Is your business located in Exeter or Devon?

Then Martins Cleaning Services Ltd can make that all important difference to they way your premises appears

always remember - first impressions really count.

Remember dressing for that all important ball and feeling a million dollars?

Your business can feel fantastic too.
We have long established reliable and honest cleaning staff available to make that change happen right now.


Telephone 01392 670700 today,
don't wait, tomorrow the moment may be forgotten.


FOR A FRESH NEW LOOK CONTACT US TODAY.

WHY?
Long established cleaning staff
Excellent service
Honest reliable and trustworthy staff


"For That Special Finishing Touch"

 Why Carpet cleaning matters :

Tuesday 19 January 2010

Doorstep selling rules - carpet cleaning & trading rules

CONSUMER INFORMATION -
Useful information for residential consumers
Consumers - Are you aware of your rights? 

Did you know that you have the right to say NO to a business?

The main reason why I mention this is that it has occured that there are cleaning companies that just cannot leave customers alone to make up their own mind and end up forcing the client to do business with them, why - just because an appointment has been booked.

STOP - You can say NO!

UNCOMFORTABLE, DO NOT LIKE THE FEEL OF THE COMPANY, FEEL UNDER PRESSURE, FEEL OBLIGATED AND CAUGHT INTO THAT PURCHASE - STOP, SAY NO AND REPORT IT!


This information is so relevent that I need to give you the link to the information -

http://www.consumerdirect.gov.uk/before_you_buy/be_aware_of/doorstep-selling


To lead on from the above I would also like to make consumers aware of the following -

There remains misleading information in the market place particularly by some carpet cleaning companies. 'They' use their blog as a means to denounce their competition, simply they cannot handle a professional customer approach and feel this is the only way forward.  They seem to be hopeful that they will lose fantastic businesses such as Martins Cleaning Services Ltd along the way - sorry that will not happen. MOST consumers look for an honest reliable and trustworthy company in the first place.

Leading on from the hype of undesirable, untrue comments left on a competitors 'said blog' Martins Cleaning Services would like to make clear that any consumer in doubt contact us directly to discuss -

We will let you know exactly why we only provide the consumer with ethical trading practices.

We look forward to continuing to strive forward in positive ways. 
Gaining you as a NEW CUSTOMER. We provide you with long standing staff members, professional cleaning services, punctual appointments, answers to your questions, advice, reliability and honesty -

That's right you have found the complete package at Martins Cleaning Services Ltd. Exeter, Devon.

To book your next appointment call 01392 670700 or FreePhone 0800 619 6306

Why does cleaning matter

Commercially have you ever stopped and thought what makes a client come to me? Yes you may have wonderful staff, a great personality and a business to die for but have you looked around you and thought where can I make a difference?

The first appearance in any workplace can make a huge difference to your company performance and your staff.

You have just come to the right place at the right time, if your business is located in Exeter or Devon Martins Cleaning Services Ltd can make that all important difference to they way your premises appears, always remember first impressions really do count.
Remember dressing for that all important ball and feeling a million dollars, yes your business can feel fantastic too. We have long established reliable and honest cleaning staff available to make that change happen right now. Telephone 01392 670700 today, don't wait, tomorrow the moment may be forgotten.
FOR A FRESH NEW LOOK CONTACT US TODAY.
 
WHY?
 
  • Long established cleaning staff
  • Excellent service
  • Honest reliable and trustworthy staff
  • No risk of accidents and insurance claims
Martins cleaning services Ltd "For That Special Finishing Touch"

Wednesday 6 January 2010

SNOW BUSINESS!

Martins Cleaning Services Ltd staff will continue to provide commercial cleaning to our clients where possible with the current 'Snow' and cold spell.
Please do not hesitate to contact 01392 670700 for further information or if you require confirmation regarding your office cleaning.

Snow 1981, we haven't seen such bad conditions for 30 years according to weather experts.  Here is a Newspaper report from that time.
 
Martins cleaning services of Exeter, Devon strive to provide cleaning services to domestic and commercial clients within the region as normal.  We hope to see you soon as a returning customer and welcome all new customers.
 
To cheer you, we have arranged some special offers throughout January which can be found on our website.
 
 
 
If you have any recent snow pictures, please email them to us using our contact page for details and we will share them with our readers. 
 
We will also judge these at the end of January and the owner of the best photo will receive a complimentary £10.00 voucher for services with this company.  (Competition judged by staff at Martins Cleaning Services Ltd. Exeter, Devon)
 
 
 
SKY NEWS are requesting: If you know of any elderly or vulnerable residents within your street or nearby it has been shown on the news that if you have appropriate vehicles (4x4) and you can help this is very much appreciated with the current conditions.